The safety feature in the propane tank has been activated.
- Turn off all 4 burners, turn off the propane tank then disconnect the regulator from the tank.
- With the tank disconnected, turn all burners (including the side burner) on high and leave them there for 5 minutes. This will bleed the grill out.
- After 5-minutes, turn all burners back off and reconnect the propane tank.
- Slowly turn the tank back on and then the burners. NOTE: In most cases, the safety feature is activated because the tank or burners have been turned on too quickly. These steps should remedy the problem.
If this does not resolve the problem the Regulator Hose may need to be replaced. Please contact Char-Griller Customer Service at 912-638-4724, Email Service@Chargriller.com, or visit www.Chargriller.com. You are welcome to complete a Support Ticket or Chat is available Monday through Saturday.