Igniter will not spark/click
If you do not see a spark or hear any clicking noise when attempting to light the grill with the igniter, you will first want to check the AA battery located within the igniter. The battery is located directly behind the screw on push button on the igniter.
If you still do not see any sparks or hear any clicking noise once you have replaced the igniter, you will be in need of a new pulse ignition kit.
For more information, please give customer service a call at 912-638-4724.