The auger motor or the controller may be defective or have worn out over time.


**If the fan is working**

*  Disconnect the fan motor from the control panel.

*  Plug in the auger motor connection to the blower fan connection on the control panel.

    **if the auger runs, the auger connection on the controller is NOT working**

*  You need a new controller.

   **If the auger does not run, the auger motor is NOT working**

*  You need a new auger motor.

If the grill is less than one year old, please reach out to Customer Service to file a warranty claim. 

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