AUGER NOT TURNING
The auger motor or the controller may be defective or have worn out over time.
**I f the fan is working**
* Disconnect the fan motor from the control panel.
* Plug in the auger motor connection to the blower fan connection on the control panel.
**if the auger runs, the auger connection on the controller is NOT working**
* You need a new controller. https://www.chargriller.com/products/pellet-grill-controlle
**If the auger does not run, the auger motor is NOT working**
* You need a new auger motor. https://www.chargriller.com/products/auger-motor
If the grill is less than one year old, please reach out to Customer Service to file a warranty claim.