Char-Griller genuinely cares about our consumers and the life of our grills! LP, as liquid propane, is 270 times more compact than it is as a gas, which allows it to be easily transported and stored as a liquid until ready to use. Because it is a liquid, it causes condensation (moisture) in your grill. Moisture is the nemesis of raw metal. This is why it is so important to go through the entire Seasoning Process providing a protective Polymer Coating to all the steel and cast iron parts to your grill. Keep in mind, Seasoning is not a one-time event but an on-going process. It will dissipate with time and use. To Season your grill and grates: (Video Link Below)

  • Coat the interior hood, body, and cooking grates with 100% oil (Vegetable Oil, Olive Oil, Flax Seed Oil, or Shortening). 
  • Turn One burner on Medium heat until you get the grill to 350 degrees, then drop the one burner to Low.
  • Let it go for 45 minutes to an hour. Hint: until it's no longer smoking.
  • Allow the grill to cool enough to add another coating of oil.
  • Repeat this process two more times. You will clearly see that hard, shiny, polymer coating.

You are ready to START GRILLING!

Note: Depending on how often you use the grill will determine how often this process needs repeating. 

If you missed this step in the beginning and you see surface rust, you may want to try these cleaning alternatives that are more abrasive than a nylon brush but won't cause damage to your cooking grates. (Do NOT use a metal brush on your porcelain-coated cooking grates).

Vinegar - Rub the rusty surface with plain white vinegar at full strength and allow it to sit for a few minutes. Once the vinegar starts to dissolve the rust, use your nylon brush to begin cleaning the affected area. Repeat until the rust is gone.

Baking Soda Paste - As an alternative to using vinegar, you can attempt to clean rust off porcelain coated cast iron grills and other metal surfaces using a thick paste made from baking soda and water. Apply the paste to the rust build-up and allow it to sit for a few hours. Then, scrub away the paste using a nylon brush, repeating as necessary.

Salt Paste - If you need something stronger than baking soda or vinegar to remove the rust from your cast iron grill, make a thick paste of kosher salt and water. Apply it to the rusty area, then use a nylon brush to scrub away the rust. Repeat as necessary. For particularly stubborn rust, you may need to begin your cleaning efforts with a salt paste but may find that you can switch to the less abrasive baking soda paste once the first few layers of rust have been removed.

Below I have attached a few links that could extremely helpful to you! 
How to Season Your Grill

How to Oil Your Grill Grates After Use

If you still have any questions or concerns, please don't hesitate to reach out to Customer Service via phone, email, or chat for assistance! 

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